Frequently Asked Questions
Everything you need to know about OMNIA professional beauty tools.
What makes OMNIA brushes different from other professional brushes?
OMNIA brushes are handcrafted using the highest quality materials, featuring our exclusive Omnilux™ synthetic filaments or premium natural hair. Each brush is designed with a balanced, ergonomic handle to provide ultimate control and a seamless application for both professionals and enthusiasts.
How do I clean and maintain my OMNIA brushes?
To maintain the longevity of your brushes, we recommend cleaning them weekly with a gentle brush cleanser or mild soap. Avoid submerging the ferrule in water; instead, swirl the bristles in the palm of your hand, rinse thoroughly, and reshape the head before laying them flat to dry.
What is your shipping policy for international orders?
We ship OMNIA products worldwide. International shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs duties, taxes, or import fees incurred upon arrival in their country.
Can I return my order if I am not satisfied?
Yes, we offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on brushes that have been used or washed unless there is a confirmed manufacturing defect.
Are OMNIA brushes cruelty-free?
Yes, we are committed to ethical beauty. Our Omnilux™ synthetic line is 100% vegan and cruelty-free, engineered to mimic the performance of natural hair without the use of animal products.
Do you offer professional discounts for makeup artists?
We value the artistry community and offer a dedicated Pro Program for certified makeup artists. Verified professionals can apply on our website to receive exclusive discounts and early access to new product launches.